Microsoft Dynamics 365 suite
Creating intelligent applications powered by Dynamics 365 allows you to provide adaptable, scalable solutions that transform customer processes and create new potential revenue streams. Position your organization to meet the changing needs of customers and capture new business opportunities with dynamic cloud-based solutions. Dynamics 365 cloud business applications break down data silos and promote collaboration across teams, unlocking new opportunities to drive digital transformation for your customers. Dive into the capabilities of each application and the opportunity it brings to your business. The following niche areas can be covered by Dynamics 365
Sales
Take your clients beyond sales force automation to predict customer needs, personalize engagement, and boost productivity.
Experience matters
By 2020, Customer experience will overtake price and product as the key brand differentiator.
Customer expect more
625 of customer expect their online purchases to be delivered in 2 days or less.
Customers want personal
565 of consumers are more likely to shop at a retailer that recognizes them by name.
In-store mobile grows
50% of consumers use smartphones to complete payment at brick-and-mortar stores.
Retailers adopt omnichannel
78% of retailers rate the integration of ecommerce and in-store experiences as important/business critical.
CEOs prioritize transformation
86% of retail and CPG CEOs consider digital transformation their top priority.
Customer Service
Create applications that empower your customer service teams to react to customer needs faster, increasing customer satisfaction and ROI.
Earn customers for life
Customer
Agent
Business
Earn loyalty
Empower agents
Stay agile
Field Service
Help your field sales teams deliver seamless, end-to-end services with improved resource productivity and real-time collaboration.
Dedicated support
Dedicated Channel managers (customer/teritory-aligned) and the Partner Sales Connect (PSC) support co-selling motion.
Collaboration
Dynamics Co-Sell creates a programmatic way for Partner to engage MS Sellers.
Microsoft seller incentives
Dynamics Co-Sell puts in place multiple incentives to prioritize Dynamics Co-Sell in sales planning and execution.
Finance and Operations
Real-time visibility of financial and business operations to help you make better decisions for the future of your business.
Business Application Revenue
n=823
Average Sales Cycle Length
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MDC Reserch, February 2018, 823 world wide, Microsoft partners
Marketing
Enable your marketing team to generate and nurture more sales-ready leads, make data-driven decisions, and improve marketing ROI.
The Value of experience
81% of customers are willing to pay more for a better experience.
Must be personalized
66% of buyers won't make a purchase if digital content isn't personalized or optimimized.
Walk from bad experiences
Nearly 655 of buyers walk away frustrated from inconsistent experiences.
Benefits of alignment
Tightly aligned sales and marketing functions experience 365 higher customer retention rates and 38% higher sales win rates.
Nurture is important
Companies that excel in lead nurturing generate 50% more sales ready leads at 33% lower cost.
Leads get ignored
49% of sales reps ignore more than half of marketing's leads.
Retail
Unify clients' digital, in-store, and back-office operations for personalized customer engagement and more effective operations.
Empower every shopper everywhare
Customer
Retailer
Optimized operations
Effective merchandising
Modern store experiences
Unified commerce
Customer satisfaction
Talent
Empower your HR team and people managers to land top candidates and accelerate their success.
Find talented people
Leverage Linkidin Recruiter, a branded career site, and dynamic job posting to help recruit the best talent.
Create collaborative experiences
Provide a fully transparent candidate experience, configure hiring process by role, conduct engaging interviews with scheduling automation.
Make smarter hiring decisions
Improve hiring decisions with unified candidate profiles, dynamic assessments to short-link candidates, insights into candidate pipelines, and simplified offer management.
Enable talent success with onbarding
Create a guided onboarding experience for hires, get insights into their progress, and gelp new team members connect and network...
Grow with adaptable platform
Get immediate ROI with little to no disruption and the flexibility to add new capabilities.
Ready for your Digital Transformation?
Schedule a call with our DX consultant today