Why Digital Transformation?

If you are a business leader, chances are that 99 out of the 100 businesses you deal with are undergoing a digital (DX) transformation. Rapidly changing customer needs are forcing firms to evolve and adapt and digitization is the panacea to woes faced by traditional businesses.
The influx of technologies like Artificial Intelligence, Big Data, IoT and ML would otherwise render businesses that do not adapt to the times redundant, slowly being phased out by their tech-empowered competitors.

What is Digital Transformation?

While the definition of Digital Transformation is straight forward, the application and interpretation of the same differ based on the context of the company.
Simply put, Digital transformation closes the gap between what digital customers already expect and what analog businesses actually deliver. It is the integration of technology to drive productivity and efficiency into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers.
Under the hood, this transformation is quite complex as it's a cultural change that requires organizations to continually challenge the status quo, experiment often, and get comfortable with failure. This sometimes means walking away from long-standing legacy processes that companies were built upon in favor of relatively new practices that are still being defined.

Steps in the DX Journey

Step 1
Strategic planning
The first step in the digital transformation process is to develop a digital strategy. A digital strategy aligns your online activities with your business goals and helps you stay on track in this constantly changing environment. A digital strategy will help you:
  • Stay competitive online
  • Improve customer service
  • Help businesses to expand and grow
  • Improve quality control
  • Decrease redundancy
  • Increase your customer base
  • Enable 24/7 sales
Step 2
Application delivery acceleration
Speed is everything in application delivery. Your digital infrastructure provider (Cloud partner) needs to be extremely agile yet process driven to respond fast enough to customer demands and needs to be powerful yet scalable enough to adjust to the constant change in demand.
Step 3
Operational efficiency
In today's marketplace, everyone wants more for less. A key lever to bring down cost and improvements in operational efficiency is hinged on automation and orchestration. Software-defined intelligence with automated templates will ensure that all changes are made quickly with very little human intervention.
Step 4
Future-proof technology
How do you make certain that the solution you've purchased today would serve your company well for years to come? The answer lies in the digital transformation strategy and the solutions that would take it there. A well thought out digital strategy could reap the benefits of long-term gains and minimal pivots over the course of time.

Make the switch to Microsoft suite

Businesses implementing Cloud computing and Digital transformation report enormous growth and improved efficiency. It can increase employee productivity by 40%* translating to over $100 M* on average of additional revenue. Digital transformation enables brands to stay relevant and thrive in a dynamic and ever-changing ecosystem.
How do you make certain that the solution you've purchased today would serve your company well for years to come? The answer lies in the digital transformation strategy and the solutions that would take it there. A well thought out digital strategy could reap the benefits of long-term gains and minimal pivots over the course of time.
The Microsoft suite of products can help you with your entire digital transformation all the while making sure of seamless interoperability and usability.
  • Enhance operational efficiency with Microsoft Dynamics 365 CRM
  • Move away from legacy systems and modernize with Azure for Cloud
  • Shift to a unified modern workplace with Office 365
  • Boos your business and workforce productivity with intelligent Power Apps