Intellika Blog

Intellika experts discuss the key initiatives of business transformation and accelerating innovation.

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5 Benefits of Social CRM for Startups

Social media plays a really big part in maintaining good customer relations. It has opened up avenues for customers to reach out to your brand, and vice versa. Facebook, Twitter, Google+ and LinkedIn are the main social media platforms used to create brand communities. Engaging with your target audience can open up numerous opportunities for you, especially if your business in the startup stage. [More]

Top 5 features of CRM Software

We are always so excited to bring you more blogs, information, ideas, etc. In one of our previous blogs we told you that CRM or Customer Relationship Management was invented to combine strategies, practices and technologies that a company used to first analyse customer interactions and manage this data in order to improve and enhance the organization’s relationship with all its existing customers. [More]