Intellika Blog

Intellika experts discuss the key initiatives of business transformation and accelerating innovation.

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Comparing Salesforce and Microsoft Dynamics CRM Solutions

Microsoft Dynamics CRM has gained rapid ground in user base from Salesforce over the last few years. From 2014 onwards, the new age CRM solution is adding a slew of functionalities to help businesses stay competitive in the long term. This progress has not gone unnoticed in the world of technology and business. Gartner too has placed Microsoft Dynamics CRM as a Leader in its "Magic Quadrant for Sales Force Automation" report. [More]

Utilize MS Dynamics to propel CRM outcomes

CRM is being seen as the need of the hour for businesses that are looking to boost their sales and marketing strategies. We all know that the work of sales professionals is not an easy one. However, by providing your sales persons with easy access to customer records, inventory data and various other resources, they will be able to do a much better job at strengthening Customer Relationship. How can this be done, you ask? It’s simple. By providing them with MS Dynamics CRM, they will be able to get their hands on crucial information, any time, any where. [More]

Online integrations that help bolster your CRM

Despite the ease of use and the efficiency of CRM software, until businesses integrate this software with other online services, they will remain blind to the benefits they can garner out of it. There are many ready-to-use apps, provided by Microsoft Dynamics CRM that can be used to help businesses generate greater productivity. [More]

How CRM helps SMBs

Most of us are familiar with the term ‘Customer Relationship Management.’ However, very few of us really know of how it can be utilized to its max potential. Some people view it simply as a methodology to increase output, but CRM is far more than just a set of processes. [More]